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Home Care Advisor

Understand your options, find the right support and plan the next step with a Home Care Advisor.

Support to navigate home care.

Arranging care at home can mean making several decisions at once: what help is needed, which providers to contact and how different services will work together. A Home Care Advisor helps you and your family work through those questions.

Advisors can help you understand available services and funding pathways, consider suitable providers and develop a plan around your needs, preferences and goals. They can also act as an advocate, helping you ask questions and make informed decisions.

Whether you are arranging support for yourself, a parent or a client, the aim is to make the process clearer and help care fit everyday life.

Older couple reviewing paperwork and making notes together at home

Why meet an advisor at home?

A familiar setting can make it easier to talk openly about your circumstances, concerns and the kind of support you want. Family members or carers can join the conversation, and you can have relevant paperwork close by.

Seeing your home and daily routine can also help an advisor understand practical challenges, such as getting around safely, managing everyday tasks or coordinating several services.

If aged care funding feels confusing, an advisor may help explain the next steps and direct you to the appropriate information and assessment services. Ask each business which services and appointment types they offer.

Person reviewing paperwork with a calculator and pen

What does a home visit involve?

1

A conversation about your needs

Discuss what is working, what is becoming difficult and what matters to you. This may include personal preferences, goals, existing care and the support available from family or friends.

2

A look at everyday life

The advisor may consider your living environment, safety and accessibility, and identify issues to discuss with the relevant health professionals or services.

3

A practical plan for support

Talk through suitable services, referrals and next steps. Where offered, ongoing coordination and reviews can help keep the plan relevant as your needs change.

What can a Home Care Advisor help with?

The support available varies between businesses. These are some of the reasons people seek an advisor.

  1. Aged care funding guidance

    Understand available funding pathways, relevant paperwork and where to get information about eligibility and assessments.

  2. Care coordination

    Bring different services and appointments together so support works more smoothly day to day.

  3. Care plan development

    Work through priorities and preferences to develop a plan for the help you need at home.

  4. Finding suitable providers

    Explore home care services and providers, and consider how their services fit your circumstances.

  5. Advocacy and support

    Get help asking questions, expressing your preferences and discussing concerns with service providers.

  6. Understanding care needs

    Identify everyday challenges, existing support and areas where more help may be useful.

  7. Liaising with health professionals

    Where agreed, help communicate with the professionals involved in your care and coordinate next steps.

  8. Monitoring and reviewing care

    Review how arrangements are working and consider changes when your needs or circumstances change.

  9. Finding legal and financial guidance

    Identify when specialist advice may be needed and where to seek it. Ask about the advisor's qualifications and scope of service.

  10. Information and education

    Understand home care services, available resources and the questions to ask about your rights and choices.

  11. Emotional support and guidance

    Have someone to talk through decisions with during a time that can feel unfamiliar or overwhelming.

Services differ. Confirm the advisor's experience, qualifications and scope of support directly with the business.

Find an advisor through Home Visit Network.

Our directory connects individuals, families, carers and referrers with independent businesses that list coverage for their area.

  1. 1

    Search your area

    Enter your postcode or suburb, select the suggestion and choose Home Care Advisor from the services shown.

  2. 2

    Get the business details

    Complete the short form to see the providers. Your details are shared with up to three providers for that search.

  3. 3

    Speak with an advisor

    Contact a business directly to discuss your circumstances, the support they offer and appointment arrangements.

Common questions.

Who can use this search?

Anyone looking for a Home Care Advisor, including individuals, families, carers and professionals arranging support for a client.

Will the advisor come to my home?

Appointment arrangements vary. Ask the business whether they offer home visits in your area, phone appointments or online consultations.

Can an advisor help with funding and paperwork?

Some advisors offer guidance on aged care funding pathways, forms and the steps involved in arranging support. Check what each business provides and whether you need advice from another qualified professional.

What should I have ready for a first conversation?

Think about the help you are looking for, any existing care arrangements and the questions you want to ask. The advisor can let you know which documents, if any, would be useful to bring.

Does Home Visit Network provide the care?

Home Visit Network helps you find independent businesses. Each advisor manages their own services, appointments and fees. Using our search is free.

Looking for another home visiting service?

The same postcode search can help you explore other services covering your area.

Search your area